Refund policy
Returns
We want you to love your new watch strap. If, for any reason, you're not completely satisfied, we offer a hassle-free, 30-day return policy.
Returns Within 30 Days:
- You'll receive a full refund for any unworn, undamaged strap returned within 30 days of receipt.
- Once we receive the returned strap and confirm its condition, we'll process your refund promptly.
- Orders that receive free shipping will have the original shipping cost deducted from the refunded amount ($5 within the US).
How to Initiate a Return:
To begin a return, simply contact us at support@chronometercheck.com with your order number and reason for return. You'll receive simple and easy return instructions.